How I Spent #BlackoutTuesday

How I Spent #BlackoutTuesday

If you didn’t know, yesterday was #BlackoutTuesday. The idea started in the music industry and spread quickly across social media. Among the purposes were to interrupt business as usual, and to use the time to read, reflect, and take action in support of Black Lives Matter and the fight against white supremacy and racial injustice.

So that’s what I did.

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The #1 Way To Alienate Your Hard-Working Team

The #1 Way To Alienate Your Hard-Working Team

We've all been there -- your accomplishment, which you've spent months on, gets credited publicly to your superior. They just smile and nod, taking all the credit and seeming to forget that they have a team behind them.

And then the moment a criticism is levied, the same leader immediately turns it toward their team, skirting any responsibility.

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How to Handle a Crisis... and Come Out Smelling Like a Rose

How to Handle a Crisis... and Come Out Smelling Like a Rose

Six minutes. That's how long it took to realize that the flood of calls and emails meant that we were about to have dozens of angry constituents on our hands.

Now, a couple of weeks later, I'm thrilled that, rather than losing important relationships over the debacle, we've actually improved our reputation among most of the affected families. Here's how we did it.

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Can You See Where You’re Going?

Can You See Where You’re Going?

Last week, I took a couple of much-needed days off from work. It's been an outrageously busy couple of months, and I needed a little "me time." On my list one morning was to fix the cloudy headlights on my 11-year-old car -- they've been getting so cloudy that it's reducing the amount of light cast on the road ahead of me.

As I sat in the driveway buffing my headlights, I asked myself, "Why has it taken me months to get to this? What was more important than seeing where I'm going?"

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An Enduring Mark on Richmond

An Enduring Mark on Richmond

John Bryan retired this week after more than five years as the founding president of CultureWorks here in Richmond. For those outside Richmond, CultureWorks is the champion for arts and culture in the Richmond region.

John is a mentor to many and a friend to all. Despite decades of experience in nonprofit leadership, he has a naturally inquisitive spirit and a lasting commitment to continuous learning. He has left a truly enduring mark on Richmond -- in more ways than one.

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3 Reasons to Stop Sending E-mails at Night

3 Reasons to Stop Sending E-mails at Night

It's 9:45 p.m. and you're working at home, because "if I don't get a few things checked off my list tonight, I'll have a terrible day tomorrow." But whatever you do, don't click "Send."

There are three reasons you should not send e-mail after about 7:00 p.m. in the evening:

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